All work
Client Stori
Service UX/UI · Research
Role Senior Product Designer
Year 2024

Stori × SHEIN.

A co-branded credit card's landing page has one job: make the value obvious in the first screen. Here's how user research turned a cluttered benefits list into a clearer page — and lifted conversion by 10–15%.

§ 01 Context

A co-branded product, a bottleneck of a page.

Stori partnered with SHEIN to launch a co-branded financial product — a credit card with exclusive benefits for SHEIN's users. The product itself was compelling. The landing page was the bottleneck.

At the time, the page converted at roughly 70%. The goal was to push that higher — not with a louder design, but by making the value proposition genuinely easy to understand.

§ 02 The challenge

Too many benefits, no clear priority.

The product came loaded with benefits — but it wasn't clear which ones actually mattered to users. Everything was presented as equally important, which meant nothing stood out.

The landing page had to do four things:

  1. Communicate the product's value quickly.
  2. Highlight the most compelling benefits.
  3. Reduce friction in the application process.
  4. Improve the conversion rate.

The team's hypothesis: clarifying the value proposition and prioritizing the most relevant benefits would move the number. My job was to find out which benefits those were — and design around them.

§ 03 My role

Owning the page, end to end.

As Product Designer on this initiative, I owned the work from research through final UI:

  1. UX strategy — defining what the page needed to prove, and to whom.
  2. User research & insights synthesis — running interviews and turning them into design direction.
  3. Information hierarchy & content prioritization — deciding what leads, what follows, and what gets cut.
  4. UI design & visual layout — the final, shippable page.
  5. Collaboration with product and marketing — aligning the design with the co-brand and the campaign.
§ 04 Research & insights

Ask users what they value — don't assume it.

To understand what users actually valued — not what we assumed they valued — I ran in-person user interviews with potential customers. I wanted to learn three things:

  1. Which benefits were most attractive to them.
  2. What information they needed before applying.
  3. What doubts or friction points existed in the decision process.

The conversations made one thing clear: users weren't weighing every benefit equally. They were drawn to a few specific ones — and the rest didn't add value to the page. They added noise.

"Users were primarily motivated by a few specific benefits. Everything else wasn't helping them decide — it was getting in the way."
§ 05 Design decisions

Three decisions, all downstream of one insight.

01 — Clarify the value proposition

The page was redesigned so the main benefit lands immediately — users understand the value within the first screen, instead of having to dig for it. Rather than presenting every feature equally, I prioritized the benefits most likely to drive adoption.

The value proposition, made obvious in the first screen

02 — Group and prioritize benefits

Originally, benefits were presented in a long, flat list that diluted every item. The redesign grouped them into clear categories and gave the most attractive ones visual priority — making the page easy to scan and understand.

From a flat list to grouped, prioritized categories

03 — Borrow urgency from a familiar pattern

SHEIN's audience is fluent in time-limited promotions — flash sales, countdown windows, exclusive deals. Rather than invent a new motivator, we met users in language they already understood: a focused popup that framed the credit card as a special, time-bound offer. Familiar mechanic, familiar urgency — applied to a product whose value pays off long after the promo ends.

A time-limited promo, in a pattern SHEIN users already trust
§ 06 From iteration to final

Refining toward clarity.

The final landing didn't arrive in one pass. An earlier iteration moved in the right direction — value prop forward, benefits grouped — but still carried too much weight on the page. Each round of refinement trimmed what wasn't earning its space.

Early iteration

An early iteration of the redesigned landing page Moving in the right direction — but still too heavy

Final

The final redesigned landing page The final landing — clearer about less
§ 07 Impact

Clearer messaging, measurable lift.

After the redesigned landing page shipped, the results showed up where they mattered:

+10–15%
Increase in landing page conversion
~70%
Conversion baseline before the redesign
Research-led
Every decision grounded in user interviews

Users understood the product value faster, and the experience became clearer and more focused on the benefits that mattered most. It was a direct line from research to revenue: clearer messaging and better information hierarchy measurably moved product adoption.

§ 08 Key takeaways

What this project reinforced.

  1. Validate assumptions through direct user research — not internal opinion about what users "probably" want.
  2. Prioritize information based on real user needs — not the full inventory of features a product happens to have.
  3. Design for clarity, not feature quantity — more benefits on a page rarely means more conversions.

Even small improvements in how benefits are communicated can significantly shift user decisions and product conversion. The page didn't need more — it needed to be clearer about less.